Need to Add Value to Your Laundry Card
Please visit your laundry facility to identify your payment system.
Frequently Asked Questions
Having Issues with adding value to your laundry card? Check out our FAQ sections or send us an email!
Where do I download the Family Pride Pay App?
The Family Pride Pay App is available for free download on either Apple’s App Store or the Google Play Store
My facility requires a card, why can’t I use the app?
If your building management has not yet upgraded to mobile pay, card will be the only payment option. Please reach out to your management to let them know you’d appreciate an upgrade!
How do I request a refund for a payment issue?
You can request a refund by filling out this form.
I have a service issue, how do I report the issue?
You can request service for a particular machine or room by filling out this form.
What are some washing tips?
To ensure all residents get the best quality wash for their garments and linens, please visit Washing Tips.
